Last Updated: October 17, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

Personal information (name, email, phone number, address)
Financial information (account numbers, transaction history)
Identification documents for verification purposes
Device and usage information through our website and mobile app

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our banking services
Process transactions and manage your accounts
Verify your identity and prevent fraud
Comply with legal and regulatory requirements
Communicate with you about our services and promotions
Enhance security and protect against unauthorized access

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

With service providers who assist us in operating our business
When required by law or to protect our rights
In connection with a merger, acquisition, or sale of assets
With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security audits and penetration testing
Multi-factor authentication for account access
Employee training on data protection practices

5. Your Rights and Choices

You have certain rights regarding your personal information:

Access and review your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Opt out of marketing communications
Request data portability

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and mobile app. For more detailed information about our use of cookies, please see our Cookie Policy.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@samakanatc.com
Phone: +1 (214) 230-3031
Phone: +41 (043) 495-53-53